admin dashboard redesign

Odd Couples Housing

Problem: Odd Couples Housing, a service that matches older and younger adults as roommates, had an admin dashboard that was bare-bones and reduced productivity for the admin recruitment team.

Outcomes:

Improved admin team organization and productivity.
Increased mobile accessibility for seamless on-the-go workflows.
Delivered an inclusive interface accommodating red/green color blindness while preserving the established brand identity.

My Role: UI Designer, Interaction Designer, Researcher, Visual Branding

Deliverables: High-Fidelity Mock ups - Contextual Inquiry Research Findings - Visual Design & Brand Identity.

Initial Concepts

I created three full-color design options with color-blind accessible colors that matched the existing brand colors while giving a better experience for one of our admins who was color blind. The admin team chose the third design. I then facilitated a grooming session to write user stories for the dev sprint. A key tradeoff was made that building MapQuest-style map functionality into the app was too much for this sprint. We put it in the backlog and continued to create a more equitable experience.

User Research Contextual Inquiry

I observed an admin during a typical workday to understand her workflow better.

Specific Study: Day in the Life of an Odd Couples Housing Admin.

Key insights:

Heavy reliance on Excel spreadsheets.

Uses MapQuest for distances.

A very hands-on approach to connecting with the renters, especially phone calls.

admin dashboard redesign

Odd Couples Housing

Initial Concepts

Mobile Concepts

User Research Contextual Inquiry

Final Product